Wednesday, December 30, 2009

BPO Services

Web Marketing & Support

Our comprehensive Internet Sales & Marketing Services, ensures that we generate significant revenues for our clients and provide them with profitable Return on Investment (ROI) within a short span of time, from the date of commencement of work. We deliver sales and marketing services using different strategies like

Email Marketing

Price watch is a Marketing Platform that allows people to search for computer peripherals (motherboards, processors, motherboard-combo's, memory, hard drives, cameras, etc), and is updated by various stores with the information available on their individual website on Internet. Here various products are listed category-wise for the ease of the customers and they are listed in the ascending order, according to their price quote. We manage their price quotes and update them. Thus they are leading sellers in major categories.

Telemarketing Services

Our telesales and telemarketing, outsourcing services target interaction with potential customers, for "prospecting" i.e. either for generating interest in products and services, or to up-sell and cross-sell products to existing customer base or complete the sales process on-line.

Financial & Account Services

Financial and Account Services are being outsourced widely, in order to reap the benefits of reducing both, operational as well as capital expenditure. Hence the business is highly benefited due to the enhanced efficiency levels of the outsourcing firms.

Data & Voice Management

Document Management is one of the major outsourcing services, which is now being extensively outsourced. This kind of outsourcing has proven to be useful, on a large scale, in diverse business communities, worldwide, and has also proved to be one of the most beneficial cost saving as well money saving strategy for some of the major business sectors across the globe

E-mail & Chat Support

E-mailing is now an inevitable means, used extensively for the purpose of data transmission and Customer Relationship Management. As a result many companies are outsourcing their Non Voice Call Center needs through firms which provide E-mail Support Services and Chat Support Services.



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  2. Problem: HP Printer not connecting to my laptop.
    I had an issue while connecting my 2 year old HP printer to my brother's laptop that I had borrowed for starting my own business. I used a quick google search to fix the problem but that did not help me.
    I then decided to get professional help to solve my problem. After having received many quotations from various companies, i decided to go ahead with Online Tech Repair (
    Reasons I chose them over the others:
    1) They were extremely friendly and patient with me during my initial discussions and responded promptly to my request.
    2) Their prices were extremely reasonable.
    3) They were ready and willing to walk me through the entire process step by step and were on call with me till i got it fixed.
    How did they do it
    1) They first asked me to state my problem clearly and asked me a few questions. This was done to detect any physical connectivity issues with the printer.
    2) After having answered this, they confirmed that the printer and the laptop were functioning correctly.
    3) They then, asked me if they could access my laptop remotely to troubleshoot the problem and fix it. I agreed.
    4) One of the tech support executives accessed my laptop and started troubleshooting.
    5) I sat back and watched as the tech support executive was navigating my laptop to spot the issue. The issue was fixed.
    6) I was told that it was due to an older version of the driver that had been installed.
    My Experience
    I loved the entire friendly conversation that took place with them. They understood my needs clearly and acted upon the solution immediately. Being a technical noob,

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    Thanks a ton guys. Great Job....!!